The Friends and Family Test (FFT) is a tool for patients to have the opportunity to provide both positive and negative feedback to the surgery.
The results to the question "How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?" are shown below, together with some remarks:
05 Extremely Likely
00 Neither Likely Nor Unlikely
01 Extremely Unlikely
Staff always helpful
Staff very friendly. Good service by all at this practice
Likely because it is a good service
No continuity with GPs, no female GP.
00 Nurse Practitioner