About us
Ravensworth Surgery is an NHS family practice based in South Shields. Our sister surgery is The Medical Centre based in Jarrow. We are committed to providing high-quality healthcare services to our local community.
Complaints
The practice tries very hard to give the best possible service to patients. From time to time however, you may wish to comment on aspects of your care.
Serious complaints are answered using our in house formal practice complaints procedure. Further details are available from the surgery, just ask at reception. General suggestions for the practice are welcomed either via email, verbally or in writing.
GP Training
Ravensworth Surgery is pleased to announce that we are now a training practice for postgraduate doctors who have already worked in hospitals and are now completing training to become GPs. GP Registrars are fully qualified doctors and are an essential part of our team.
Zero tolerance policy
Our staff are here to help you.
We have a zero tolerance policy towards aggressive or abusive behaviour.
Meet the team
3 doctors and our practice team.
Your named GP
Every patient registered with us has a named GP. Your named GP is responsible for your overall care at the practice. This includes new patients and patients aged 75 and over.
You can still see any of our GPs. You can also tell us if you would like a different named GP, and we will try to arrange it.
To find out who your named GP is, or to ask for a different one, ask at reception or call us on 0191 455 2093.
More about the practice
- Opening times
When we are open - Services
Clinics, health checks and other services - Vaccinations
Flu, COVID-19 and other vaccines - You and your GP practice
What you can expect from us, and what we ask of you - Facilities
Access, parking and facilities at our buildings - Friends and Family Test results
What patients told us about our service - Practice information and policies
Who runs the practice, your rights, complaints and how we use your information - Your details
Tell us if your address, phone number or email changes - News
The latest news from the practice