Prescriptions
Order a Repeat Prescription
Repeat prescriptions can be ordered at the practice in person or through our secure internet service. Please allow 48 working hours notice (excluding bank holidays and weekends) before being able to collect your signed prescription.
Not all prescriptions are on a repeat basis-even if they are dispensed regularly. Patients can identify their repeat items by the tick box list that is generated on the right hand side of their paper prescription. Please be aware that whilst every attempt will be made to adhere to the “time to issue” occasionally emergency situations may cause a delay in the signing of the prescriptions.
Online Orders
Patients can order repeat prescriptions online. The time from order to issue is the same as if telephoning the prescription line or placing a written request; 48 working hours.
For example, a request made before 12noon on a Monday, will be ready to collect on the Wednesday, a request made 2pm on a Monday will not be ready until the Thursday. Please remember that “48 working hours” excludes Saturdays, Sundays or Bank Holidays.
If you are a registered patient of the practice and wish to use the online facility, you must enrol with us in person at the practice. Simply request your Online Access Registration Form at reception ensuring you have a valid form of identification with you (photo driving license or passport).
The Online Access Registration Form will provide you with your personal PIN code and ACCESS ID, which are vital to complete the secure log-in process. Please ensure that you look after this form carefully. If the form is lost or stolen, before you have entered your personal password and security details on the registration page, contact the practice immediately, by telephone or in person.
Once you have your personal registration details click here to access the secure log-in site and follow the on screen instructions, together with the instructions provided in your Online Access Registration Form.